General Terms & Conditions



Included in the price:


In case of any accidents or damages to the vehicle, the customer is required to fill out an accident report and deliver it to our office. Also, if the vehicle is stolen, the customer is required to report to the police and submit the complaint in our office.

Any accidents or damages to the vehicle not notified shall be construed as negligence by the customer and this may incur to additional charges.


Not included in the price and considered extras

Insurance "Young driver" for drivers between 21-27 years old, maximum 20€

Any accessory , child seats, etc .. Prices are available to the customer at the time of booking on our website.


Not covered by insurance: 

It is the resposibility of the renter the following cases of loss or damage:



24 hours, 365 days a year.


Fuel policy 

NURACAR does not charge gas or refuel in advance. The car is delivered full and returned full or the other option is to return the same deposit is delivered.

If you are unable to fill up the tank and return the vehicle us with less petrol tan you started with , you should inform the Company representative before leaving and pay the amount owing.


Traffic Fines

Rent a car NURACAR SL charges an administrative fee of 20 Euros (VAT included) to the client when we receive a traffic ticket. Rent a car NURACAR iis obliged by law to provide information of the rente to the authorities in case of a traffic fine.

This fee does not include the payment of the traffic fine. The customer must pay the authorities directly.


Abandonment of the vehicle

Clients abandoning vehicles elsewhere than the agreed in the lease shall be liable for costs incurred for breach of contract. Moreover, apart from the daily rental fee, a daily charge of 30 Euros (VAT included) penalty will apply.




Standard or extreme cleaning

The rental price includes a standard cleaning of the vehicle, however, if the vehicle is returned extremely dirty, NURACAR SL will be forced to charge 30€ for special cleaning.


Cancellation policy

Cancellations without penalty must be made with a minimum of 48 hours respect to the start of rent which shall be considered at 08.00 am on the first day. Otherwise the following shall apply:.

- Between 48 and 24 hours will be paid 75% of the total agreed price

- Less than 24 hours shall be paid 100% of the total agreed price

NURACAR S.L reserves the right to cancel a reservation within a maximum period of 48 hours once the reservation is received. As a result, the entire amount will be disbursed to the user.


Late return of the vehicle

If the vehicle is returned later than the date agreed in the lease, the insurance will be invalidated, and the customer will be responsible for payment of 20€ per day (VAT included). In addition to this payment, the customer will also be responsible for paying the daily rental rate.


Pick up at the airport

The customer will pay the parking fee at Menorca airport at the time of collection. The amount of the ticket should not exceed 5€, and if it does the client can claim the amount exceeded except in deliveries between 21:00 to 8:00, when it can reach up to 10€. Rent a car NURACAR will pay the parking fee when the customer returns the vehicle at the termination of his contract.

In case of not being able to attendthe reservation of car , NURACAR S.L reserve the right to avenge the rental service to another rent a car company with the same condition.